Purchasing Advice Views: 17

Sample requests: 1) Standard specs - in-stock standard tools can be bought as 1-2 samples at normal price, no extra sample fee; the sample fee can be refunded when bulk orders reach a certain quantity (effectively free samples); 2) Custom samples - custom products need prototyping; prototyping fee by complexity, typically RMB 200-500 per tool, refundable with bulk orders; 3) Free samples - long-term or large-volume customers can request free samples - talk to customer service. Process: 1) contact us - tell us spec, material, coating, machining material and requirements; 2) recommendation - our engineers recommend a model or design a custom solution; 3) confirm - spec, quantity, price, shipping; 4) pay and ship - pay sample and shipping fees, we ship same or next day; 5) test and feedback - test on arrival, share results, we adjust if needed; 6) bulk order - after a satisfied test, order in volume for better prices. Policy: 1) standard samples - retail price, refundable with bulk orders; 2) custom samples - prototyping fee, refundable with bulk orders; 3) shipping - generally collect or customer-paid for samples; we pay for bulk; 4) quantity - usually 1-2 pieces, more in special cases; 5) test period - recommend 1-2 weeks before bulk buying. Test samples first to avoid wrong purchases. Our quality is stable - most customers who test stay long-term.