">
Home / FAQ / After-Sales Support
After-Sales Support Views: 24

Do you provide technical support? Who solves machining problems?

We provide full technical support - contact us any time with machining problems. Support includes: 1) Selection - recommend the right tool model and parameters for your material, angle, size and machine; 2) Parameter guidance - cutting parameters (speed, feed, cutting fluid) adjusted to your conditions; 3) Problem diagnosis - welding, chipping, fast wear, poor finish, unstable size etc.; our engineers analyze the cause and give solutions; 4) On-site support - complex issues can get on-site guidance (local or nearby; video guidance for remote); 5) Custom service - non-standard tools when standards are not enough; our engineers design them; 6) Training - volume customers can get training on tool use, selection and maintenance. Ways to reach us: 1) Phone - 15338372359 (same as WeChat); 2) WeChat - add us any time, send photos, videos, parameters; 3) Email - 15338372359@139.com; 4) Online - website chat. Our engineers have 15+ years of tool industry experience and know various materials and conditions - we solve problems fast. Buying tools means buying service and support, not just a product - we follow through so you use tools well and save money.

Was this answer helpful?

← Previous
How big is the gap between domestic and imported countersinks? Can domestic replace imports now?
Next →
How are countersinks packed and shipped? Will they be damaged?

Still have questions?

Lihao Technology's technical team answers within 48 hours

Contact Us AI Q&A
📞 Call: 15338372359 Inquiry

WeChat Consultation

WeChat ID: 15338372359

Phone: 15338372359(same as WeChat)